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+1 111 111 1111
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Store info

Mon-Fri, 9am-5pm

Directions

1005 Langley St

Victoria, BC V8W 1V7

1005 Langley St

Victoria, BC V8W 1V7

Mon-Fri, 9am-5pm

Frequently Asked Questions

JOIN THE BREEZE SQUAD

WHAT IS IT?
The BREEZE SQUAD is our exclusive loyalty program that provides special perks to users who sign up for our emails! Yep - it’s that easy!
HOW DO I JOIN?
Super simple! First step, create an account online with us. The program is free to join with no minimum spending amount required. You will only receive emails with new box arrivals and discounts! Only the good stuff, promise.

Shipping

DOES BREEZE BOX SHIP AS SHOWN?
Yes! Each box is packed with love in house. It is packaged as seen and put into a shipper box so that everything stays safe and pretty!
MY BOX IS A GIFT - WHAT DO I DO ABOUT THE PRICING + RECEIPT?
No worries! We never include the receipt knowing the boxes are usually being bought intended to gift! You will receive an email with a payment confirmation and receipt instead.
IS SHIPPING INCLUDED?
We are always working towards lowering shipping costs for you! At this time, per box shipping is an additional cost.
DO YOU OFFER PICK UP FOR AZ LOCALS?
Yes! Depending on location we can hand deliver (instead of mailing in a box) for a fee or waive shipping costs for a pick up. Pick up will be in the East Valley.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders take 2-6 business days to arrive via standard shipping, depending on address. If you select one of our expedited shipping options, we will fulfill orders placed before 12:00 PM MST the same business day, otherwise they will be fulfilled the next business day.
WHAT IS YOUR RETURN POLICY?
Due to the personalized nature of our boxes, all sales are final (but trust us, they'll love everything inside). In the rare event that an item arrives to you incorrect or damaged, please reach out to us so we can do our best to make it right! We do not accept returns. Exchanges or cancellations are accepted on a case by case basis as long as the order has not been shipped and must be approved.
WHERE DO YOU OFFER SHIPPING?
Currently we offer shipping anywhere in the United States! Unfortunately, International orders have been suspended through 2020. We apologize for this inconvenience.
WHAT DO I DO IF MY BOX SAYS DELIVERED BUT MY RECIPIENT NEVER GOT IT?
If a box says delivered according to your provided tracking number, please reach out to us! We will do everything in our power to locate it. Unfortunately, this is a rare situation beyond our control including the package being stolen or lost. If both parties are unable to locate the package, we recommend filing a carrier claim and we will do the same on our end!

PRODUCTS

WHATS INSIDE EACH BREEZE BOX?
We curate each BREEZE BOX in house to give you the best gifting experience. Whether you are choosing on of our custom curated boxes or creating your own BREEZE BOX, what you see is what you get! We ship exactly what you see on our product page.
DO THE BOXES COME WITH A NOTE?
Each BREEZE BOX comes with a custom designed, hand written note! You simply select which design you’d like us to use and provide us with your message and we will do the rest!
CAN I CREATE MY OWN BOX?
Heck yeah you can! Our BUILD A BOX page allows you to hand pick which items you’d like to go into your gift box to give a more personalized experience.
I’M ORDERING FOR A GUY, CAN I OPT OUT OF THE FLORAL TISSUE PAPER?
Absolutely! For our Gentleman, Dad and Build your own box we give the option to use a neutral tissue paper.

COVID-19

ARE YOU STILL FULFILLING ORDERS?
Yes! We are still fulfilling orders. Our purpose in gifting has always been to give love when you can’t physically be there, now more than ever we stick to the importance for showing kind gestures to your loved ones and are honored to provide this service to our clients!

As we navigate the COVID-19 pandemic together, we hope that you and your loved ones are staying safe and healthy! We are happy to announce that we are safely fulfilling orders without any expected delays. We appreciate your support of our small business so much more than we can say! With every box purchase, you are not only supporting us, but also the several other small businesses whose products are included in our gift boxes.